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POLICIES
Phillips Exeter
Specials/Packages TO RESERVE YOUR ROOM For
reservations, please call us at 877-239-3837. To secure accommodations
we require a deposit in the amount of one night's stay at the time of
your reservation. We accept Visa, Mastercard, Discover, and American
Express.
Minimum
stay of two nights is required during high season weekends as well as
certain premium and holiday dates. PEA Graduation Weekend and PEA
Parents' Weekend require a three-day stay.
CANCELLATION POLICIES When making a reservation, please remember that we are making a commitment to you and you are making one to us.
We
wish to promote the best possible relationship with our guests, however
experience has led us to introduce the following cancellation policies.
1.
A deposit of the first night's stay is required upon reservation. Cash,
checks and all major credit cards are accepted as payment, but a valid
credit card number must be on file during your stay. If using other
forms of payment besides your credit card on file, we will authorize
your card for the entire stay to insure validity of the credit card on
file. Your balance will be due upon arrival. We do, however, reserve
the right to process your reservation balance using the credit card on
file within the cancellation policy period as described below. 2. 14 Day Cancellation Policy: A
refund of your deposit minus a $25.00 service charge will be made if
your cancellation notice is received by us at least 14 days prior to
your reservation date. If your cancellation is made within 14
days of your arrival date, then a deposit refund will be made to the
extent the accommodations can be rented again over the ENTIRE reserved
period minus a $25.00 service charge.
3. 30 Day Cancellation Policy: There
is a 30 day Cancellation Policy for all Holidays and Premium/Special
Academy weekends. If a last-minute cancellation is necessary, and we
can re-rent the room, the same refund policy above applies. No refunds
for rooms not re-rented.
Holidays include:
* New Year's Eve * July 4th and each day before and after * Labor Day Weekend * Columbus Day Weekend * Thanksgiving Day and the day after * Christmas Eve * Christmas Day
Premium/Special Academy Weekends include:
* PEA College Weekend * PEA Graduation Weekend * PEA Parents' Weekend * Last weekend in April * All weekends in May
4.
The full rate will be charged if guests do not arrive, arrive
after the reserved date or depart before the final date of a guaranteed
reservation.
CHECK IN 5.
Our check-in time is from 4:00 to 8:30 p.m. Check-out time is 11:00
a.m. If you are desiring an early or late check-in, please call ahead
to make arrangements. Additional room fees may be posted to your
account for early check-in or late check-out.
6.
Parking is available for our guests at the rear of the Inn, which is
accessed through the Exeter municipal parking lot. During the winter
months, overnight parking is not permitted in the front of the Inn and
certain parts of the municipal lot. During the weekend, you may park
behind the town offices. See your Innkeeper for parking instructions
upon check in. Please understand that we do not pay for or reimburse
for any parking tickets or towing fees.
7. If you are leaving early in the morning and owe a balance, please settle you account the night before.
8. We are a non-smoking facility. Smoking is not permitted on our grounds. Smoking in the inn carries a $200 cleaning fee.
9. Sorry, we cannot accept pets.
10. Please make us aware of any allergies you might have (food or otherwise) so we can make special arrangements, if necessary.
11.
We are pleased to mail personal items left behind after your departure.
Kindly understand that we will bill your credit card on file for any
shipping and handling charges we incur as a result.
12. Fireplaces are active October 1st through April 15th.
